Frequently Asked Questions

Looking for an Answer?

Frequently Asked Questions

Check our frequently asked questions here.
You can ship a wide range of items with Glassglow, including documents, parcels, medical supplies, and large freight shipments. Please refer to our restricted items list for specific guidelines on prohibited items.
Tracking your shipment is easy with Glassglow. Simply enter your tracking number on our website or mobile app, and you’ll receive real-time updates on the status and location of your package.
Yes, we offer comprehensive insurance options to protect your valuable shipments against loss or damage. You can choose the level of coverage that best suits your needs when you book your shipment.
Requesting a quote is simple. Visit our website and fill out the quote request form with your shipment details. One of our representatives will get back to you promptly with a customized shipping solution.
If your package is delayed or lost, please contact our customer support team immediately. We will investigate the issue and work to resolve it as quickly as possible, keeping you informed throughout the process.

Ready to ship with Glassglow?

Fill out our simple quote request form and one of our representatives will get back to you promptly with a customized shipping solution tailored to your needs.